Size Guides

For individual product details, go to any product page and head to the 'size guide' dropdown underneath the description. Here you will find the model height, size and specific details on each size ...
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Why was my order cancelled?

We may cancel your order if we decide it is reasonable to do so which may include circumstances where:1) Item is unavailable or out of stock (especially during peak periods: sale/Christmas)2) We su...
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Prices on the site have changed

Our prices on site are a response to sales, stock and customer demand. For this reason we cannot refund any price differences, however, In the unlikely event that the price shown on the checkout pa...
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I haven't received an order confirmation email

You should receive the order confirmation right away after placing your order with us. Please check your SPAM folder since the confirmation email might be mistaken as junk mail and end up in there....
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Can I cancel/amend my order?

We will be happy to cancel or amend your order if it hasn't been despatched from our warehouse. Please contact our customer service team us as soon as you can after placing your order with us and i...
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Faulty item received

We want to make sure we can resolve this quickly as possible for you. If you are unlucky to have received a faulty item, please contact our customer service team as soon as possible, including your...
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Missing item

Please contact our customer service team via email as soon as possible, including your order number and a description of the missing item. If your parcel was damaged or open when receiving it, plea...
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Wrong item received

If you have received the wrong item, please contact our customer service team with your order number, photographic evidence along with the price tag that is attached to the item. As soon as this is...
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